Join this interactive webinar with Rae Ann Bruno as she explores the “imperfect path” to a perfect customer service experience.
Improve your customer experience.
1 855 263 2838
Topic: How to Balance Metrics & Quality to Deliver Superior Customer Service
Speaker: Rae Ann Bruno, Business Solutions Training
View this on-demand webinar to learn:
- The difference between efficiency and effectiveness metrics
- The skills that differentiate EXTRAORDINARY customer service from just good or great
- Where to focus to create quality customer experience
- And more...
Rae Ann Bruno