On Demand



Improve your customer experience.

Register now
1 855 263 2838

Join this interactive webinar with Rae Ann Bruno as she explores the “imperfect path” to a perfect customer service experience.

Topic: How to Balance Metrics & Quality to Deliver Superior Customer Service
Speaker: Rae Ann Bruno, Business Solutions Training
View this on-demand webinar to learn:
  • The difference between efficiency and effectiveness metrics
  • The skills that differentiate EXTRAORDINARY customer service from just good or great
  • Where to focus to create quality customer experience
  • And more...

Rae Ann Bruno